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QUESTIONS AND ANSWERS

Here you will find questions and answers to guide you in your purchase. For full terms, please read our "Terms & Conditions".
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WHERE CAN I FIND EDUARDS ACCESSORIES PRODUCTS?

Eduards Accessories bags and accessories can be found in fashion-, design- and lifestylestores in Europe, USA and Asia. All models are available at Eduards Accessories online shop and in Eduards Studio, Kastellgatan 11, Göteborg.

Please contact us for appointments in Eduards Studio or help to find your nearest retailer.

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EXCHANGES AND RETURNS

Exchanges

Products bought from Eduards Accessories online shop can be exchanged for another style as long as they are unused and in new condition. Contact us by email within 14 days of delivery to make arrangements. 

Returns

Products bought from Eduards Accessories online shop can be returned within 14 days of delivery as long as they are unused and in new condition. All return shipping costs are to be payed by the customer. Contact us before returning any products to get information regarding shipping. 

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COMPLAINTS

Vegetable tanned leather is a natural material, marks and color variations are natural and regarded as proof of authenticity, not as flaws. Should you not be satisfied with your product you must contact us upon delivery without delay.